Refund, Returns & Exchanges Policy - Lora GoSkin

No Return or Exchange Policy

For health and safety reasons, all Lora GoSkin products are non-returnable, non-exchangeable, and non-refundable. We strive to ensure the highest standards of hygiene and quality, and therefore, we kindly ask you to carefully review product ingredients before purchase to ensure there are no allergies or sensitivities. We are unable to make exceptions to this policy to maintain safety for all our customers.

We understand that each customer is unique, and our products may not suit everyone. As such, refunds or returns cannot be offered if the results do not meet your expectations. However, we stand by the quality of Lora GoSkin products, and your satisfaction remains our priority.

Damages and Issues

Please inspect your order upon receipt. If the product arrives damaged or incorrect (e.g., you received the wrong item), kindly contact us immediately so we can evaluate and resolve the issue promptly. Issues must be reported within 7 days of receipt, including your order number and clear photos of the problem to expedite the process. We will strive to provide a replacement or refund if the error is confirmed on our part.

Contact Us

For assistance with any issues related to your order, please reach out to us through the following methods:

• Email: loragoskin@gmail.com
• Phone Number: 00966568873045

We are committed to responding to your inquiries within 48 hours of receiving your message.

Compliance with Local Laws

Our Return and Refund Policy aligns with consumer protection and e-commerce laws in the Kingdom of Saudi Arabia, ensuring your rights are upheld in cases of damaged or incorrect products.